SHIPPING Policy

Shipping and Delivery Times

Kindly expect your order to arrive within Five (5) working days (West Malaysia) to Eight (8) working days (East Malaysia). Orders are processed and shipped during regular business hours ( Monday through Friday from 8:00am – 6:00pm ). If your order is placed on a weekend or holiday, your order will be processed and shipped the following business day. All orders placed after 2:00pm on a regular business day will be processed and shipped the following business day. All orders are subject to availability.

Delivery Method

1. Self pickup on our roadshows.

2. Postage via PosLaju.

Postage & Handling fees (per order):
– West Malaysia RM6
– East Malaysia RM8
– Overseas RM40

Shipping for Overseas

Shipping charges for Overseas orders vary greatly. Please send us an e-mail at [email protected] with the item(s) that you are interested in buying, your full address, and the destination location. We will respond within Three (3) business days with estimated shipping and handling charges. We will be happy to answer any questions that you have, so please let us know how we can help you. We cannot guarantee out of Klang Valley shipments. Any delays in time, damages, or lost packages will have to be handled directly with the shipping carrier by the customer. You may be charged customs or import fees from the destination state prior to delivery. These charges are from the customs department of the country and are not the responsibility of AniManGaki. In some cases, additional shipping charges may apply after your order is shipped.

Cancellations

If you would like to cancel an order, please contact us within 24 hours business days of receipt of your order. Claims of a later hours will not be honoured.

Undelivered Shipments

Any undelivered shipments will be returned to us, if you missed your shipments, please rearrange a self pick up at our roadshows or claim your products on our event days.