How to Shop at the Artist and Cosplay Marketplace?

• The AniManGaki Online 2020 Artist and Cosplay Marketplace will be opened from 21st till 28th August 2020 only.
• All artists and cosplayers will be selling their items and merchandises via FamsyMall website only. Click on any of the sellers above and be redirected to their respective shops.
• To ensure that your payment is secured and to avoid potential fraud cases, kindly only buy artists’ and cosplayers’ items via FamsyMall website. We are not responsible for any purchases made outside of our event’s platform.
• FamsyMall only supports the following payment methods: Boost Ewallet, Credit/Debit Card, FPX, Grabpay, Maybank QR, Mcash, Touch n Go Ewallet, and Union Pay Credit.
• For combined shipping, please add all items to cart first before checking out. If you split orders, you would be charged for shipping respectively.
• Remember to always request and to keep your receipts after purchases.
• For every RM25 spent, you will earn a lucky draw entry. Kindly upload your receipts to our lucky draw form using the button below!
• Should you encounter any problems, kindly Whatsapp FamsyMall at +6012-579 1398 or email us at [email protected].

Shipping Process

1. After 28th August 2020, FamsyMall will be contacting all artists and cosplayers with a sales report, to which each seller would be dropping off sold items to FamsyMall for further processing.
2. Should everyone cooperates, FamsyMall would be fulfilling all orders by combining, repacking and shipping your orders within 10 to 14 working days. Understandably, there is an off-chance artists or cosplayers may have their courier stuck somewhere due to the postal congestion, so do expect delays.
3. You will be informed when your item has been shipped with tracking. For local customers, your items will be mailed via J&T.
4. Due to international mailing service disruptions, kindly understand that we can only mail to certain countries and to rely on certain postal services only. Items may take anywhere from two weeks to two months to arrive depending on your location.
5. When your order arrives, please take the necessary self-hygiene care and precautions as you would any delivery items.
6. All in all, please be kind and patient with us. We will do our best to ensure that you have fun and shop safely during your stay at AniManGaki Online.

To all artists and cosplayers of AniManGaki Online, thank you from the bottom of Kei-chan’s heart for your love and support!